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from
7AM to 6PM EST
1-800-498-7051
    Click for Rates

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Free Catalog Available With Additional Items Upon Request.

With one telephone call to 1-800-498-7051 we can help with all of your needs and will ship these products directly to your home.

AMERICA'S LOWEST
PRICES GUARANTEED


CONVENIENCE

Home Delivery Service
Never Need to go to the Store

QUALITY PRODUCTS

Top Quality with Special Patented Design Features

AVAILABILITY

All Items are in Stock at All Times!

CONFIDENTIAL

Plain Boxes Delivered Directly To You.
No Customer Names are Ever Sold to Other Companies
Secure On-Line Ordering

FAST UPS DELIVERY

1-5 Day Delivery Available to your Home or Office
Automatic Reshipment Available.
Low UPS shipping charges and No Sales Tax
(Except FL Residents)



We also manufacture quality
Dress and Garment Shields
Shields
    www.kleinerts.com


As well as light, medium and heavy incontinence products
Hygienics
      www.hygienics.com






 

Kleinert’s Customer Service Department
3968 194 th Trail, Miami, FL. 33160
Toll-Free 1-800-498-7051

Payment Methods

We accept American Express, Visa, Master Card, Discover, Money Orders, eChecks Through Paypal and Mail-In Checks. Customer information is considered confidential and will not be shared or distributed to any third party. All credit card information sent online is processed through our Secure Server.

How to Place an Order

You may place an order by telephone, call our number 1-800-498-7051 or send in your order. Monday - Sunday, 7am - 6pm Eastern time. Place orders online using our shopping cart. In the shopping cart you will have the option of paying with a credit card or paying through PayPal. Once you have found the merchandise you would like to purchase, click the "Order" button. This will take you to our "Shopping Cart," which will be displayed each time you add an item to your cart. You may continue to shop by clicking on the "Continue Shopping" button. 

At any time you can change, add, or delete your order. Florida State residents are subject to sales tax on all orders. When you are done shopping, select payment option in the shopping cart and click "Purchase". Please provide your shipping and billing information. Click the "Continue" button. You will be transferred to our secure server for your credit card number. Once your order is received, you will receive an e-mail confirmation of your order from PayPal.

Order Processing

Most orders are processed within 48 hours of receipt pending credit card verification.

  • Orders with express shipping will be processed the same day or at the latest the following day.
    Orders placed on Saturday or Sunday will be processed the following Monday.

Order Acknowledgement Email:

When an order is processed with either your credit card or thru paypal you will receive an email from our credit card processor (PayPal) indicating that your order has gone thru the system and is en route to our manufacturing plant for shipment. Please check your SPAM folder to make sure that you receive this email. Orders are normally shipped within 48 Hrs although certain items may require sewing so it may take longer. You should then expect to receive an email from Kelinerts with your tracking code.


Shipping and Handling Charges

We ship using the United States Postal Service for orders under $50.00 and UPS signature required for orders over $50.00 unless requested otherwise.

Shipping Rates are Based on the Dollar Amount of Purchase. Orders of $50.00 or more will require a signature upon delivery (unless otherwise requested).

* Shipping fees do not represent USPS published rates and may include handling charges levied by this store.

STANDARD US DOMESTIC SHIPPING AND HANDLING RATES - USPS

Dollar Amount
$00.01 to $15.99
$16.00 to $39.99
$40.00 to $89.99
$90.00 to $149.99
$150.00 and Up

USA 4-10 Days (Holidays, expect up to 2 weeks for delivery.)
Add $3.69
Add $5.25
Add $6.95 (over $50.00 Signature Required)
Add $9.50- Signature Required
Add $0.00- Signature Required

*Customer will be responsible for shipping and handling costs if items are returned as unclaimed.

 

PRIORITY US DOMESTIC SHIPPING AND HANDLING RATES – USPS

Dollar Amount
$00.01 to $15.99
$16.00 to $39.99
$40.00 to $69.99
$70.00 to $99.99
$100.00 and Up

USA 2-4 Days
Add $7.75
Add $9.75
Add $11.75
Add $13.95
Add $16.75

 

EXPRESS US DOMESTIC SHIPPING AND HANDLING RATES – USPS (Requires a Signature)

Dollar Amount
$00.01 to $15.99
$16.00 to $39.99
$40.00 to $79.99
$80.00 to $99.99
$100.00 and Up

USA 1-2 Days
Add $23.50
Add $25.75
Add $28.75
Add $31.75
Add $37.75

 

  INTERNATIONAL GLOBAL PRIORITY SHIPPING AND HANDLING RATES – USPS.
AUSTRALIA, FRANCE, FINLAND, GREECE, GREENLAND, HONG KONG, ICELAND, HUNGARY, ISRAEL, ITALY, JAPAN, MONACO, NETHERLANDS, NEW ZEALAND, NORWAY, POLAND, PORTUGAL, SPAIN, ST. KITS, NEVIS, ST. LUCIA, SWEDEN, SWITZERLAND, UNITED KINGDOM, VIRGIN ISLANDS.

Dollar Amount
$00.01 to $29.99
$30.00 to $75.99
$76.00 to $125.00
$125.01 to $199.00
$199.01 and Up

6-10 Business Days (Holidays, expect up to 2 weeks for delivery.)
Add $42.00
Add $46.50
Add $56.00
Add $68.00
Add $83.00

*Customer will be responsible for shipping and handling costs if items are returned as unclaimed.

You may also track your package once it is in customs by going to the Parcel Force website located at: http://www.parcelforce.com . Here you will be able to check the progress of your parcel while in possesion of customs and you may even pay the VAT/ Customs Charge thru this website. Input your customs number and it will show you all the details.

 

STANDARD INTERNATIONAL SHIPPING AND HANDLING RATES – USPS


CANADA

Dollar Amount
$00.01 to $15.99
$16.00 to $39.99
$40.00 to $69.99
$70.00 to $99.99
$100.00 to $129.99
$130.00 to $149.99
$150.00 to $179.99
$180.00 to $220.99
$221.00 to $279.99
$280.00 to $329.99
$330.00 and Up

USA 2-4 Days
Add $9.00
Add $12.95
Add $15.95
Add $18.50
Add $22.00
Add $24.00
Add $28.00
Add $33.00
Add $37.00
Add $43.00
Add $50.00


GLOBAL PRIORITY
SHIPPING AND HANDLING RATES – USPS


CANADA

Dollar Amount
$00.01 to $15.99
$16.00 to $39.99
$40.00 to $69.99
$70.00 to $99.99
$100.00 to $129.99
$130.00 to $149.99
$150.00 to $179.99
$180.00 to $220.99
$221.00 to $279.99
$280.00 to $329.99
$330.00 and Up


Add $24.00
Add $27.00
Add $31.00
Add $35.00
Add $41.00
Add $47.00
Add $52.00
Add $58.00
Add $63.00
Add $71.00
Add $75.00

Any items mailed outside the USA are potentially subject to duty and/or taxes. The Customs and Revenue Agency (CCRA) can examine any item and is responsible for determining any applicable duty and taxes payable.

 Refunds and Exchanges

Exchanges and refunds are gladly accepted within 30 days of shipment date. Original labels must not be removed from clothing. Clothing cannot be returned if washed or worn. Clothing must not be soiled, stained or have holes. Any opened and partially used products are not returnable or exchangeable. There may be additional funds required based upon the item for exchange. Please add funds to cover the return shipping costs ie orders under $20.00 is $5.00, orders from $20.01 to $49.99 are $6.00, orders from $50.00 to $99.99 are $7.50 and orders from $100.00 to $150.00 are $9.00.

Please send returned merchandise to be refunded or exchanged to:
Kleinert’s Attn: Returns Dept. 433 Newton Street, Elba, AL. 36323.

Pack your return in the original package if possible. Packages must be prepaid; we can not accept COD deliveries.
We do not refund shipping fees.

For questions, please call our toll-free number at 1-800-498-7051 Monday-Sunday, 7am - 6pm Eastern Time.